Common questions
The things people tend to wonder about before calling.
Questions people ask
Brief answers to what people ask most.
Phone us or pick a time through the booking page. Nothing needs to be prepared before the first talk.
A phone call, a video session or a face-to-face visit. A face-to-face meeting happens at the north Edmonton address and is booked beforehand.
Your passport information and a few lines on what you hope to achieve. If you hold letters, permits or refusal notices, have them close by.
Yes. You see each page ahead of time, and nothing is lodged until you approve.
Yes. Meetings can be in Vietnamese, in English, or a blend of both.
Government forms must be filled in English or French. Each line is explained to you in Vietnamese so you understand what your signature covers.
A consultant licensed for it may represent clients before the divisions of the Immigration and Refugee Board. The Federal Court is different: only a licensed legal professional may appear there, and we say so at the start.
No one can. The Board or the government makes the decision, and an honest consultant will say the same.
No consultant can promise an outcome. Final decisions on applications are made by Immigration, Refugees and Citizenship Canada (IRCC). This practice is independent and does not speak for any government body.
The eight routes listed on the programs page, from Express Entry through to Board proceedings. Anything beyond them, we tell you straight away.
Someone reads it and replies by the method you chose to set a time. No application is begun until you decide to go ahead.
It is. People often come with a relative or friend, or ask them to listen in on the call.
Begin with a talk
Use the booking page or phone us, and we will work through your circumstances with you.